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*Note:
HalongBayCruise.org is operated by Private Asia
Tours Co.,Ltd
I- Online Card Payment
We,
VietAsia Travel, accept Online Card
Payment. All of your card information are processed through
SSL protocol with international card security standard. Your
card information will not be stored at our system
(Merchant).
We accept Visa, Master Card, American Express and JCB card.
For more information and instruction, please contact our
travel consultant or email us at
info@halongbaycruise.org
Important Notes
1) Your card issuing bank will debit you in local
currency and
VietAsia Travel will have no control
on the rate of conversion used by your card company.
2) A surcharge of 3.5% will be applied to the quoted
prices for any payment by
credit cards. Service vouchers will be issued at
least one
week before the departure date.
II- Pay by Western Union Transfer
If there is
Western Union Service in the area where
you live, you can choose to send us deposit through
Western Union which is very quick, easy and safe.
Here is our authorized recipient's details:
Full name: Do Ngoc Ha (Surname:
Do, First name: Ngoc Ha)
ID number: 111 514 541
Address: Duyen Thai, Thuong Tin, Hanoi
Mobile phone number: +84. 989291913
After you send us the money, please tell us the full
name of the remitter, sum of money, details of your
address, and also the Money Transfer Control Number
provided by Western Union.
Western Union is the fastest way to pay us. We can
get your money in a couple of minutes after you send
the money. So it is an ideal way for the late
bookings.
III- Pay by Wire Transfer
You can pay us by wire transfer to our bank account.
Please find our bank details as below:
Account name: VietAsia Travel Co.,Ltd
Account number: 59036659
Asia Commercial Bank (ACB)
Swift Code: ASCB VNVX
Address: 184-186 Ba Trieu Street, Hanoi, Vietnam
Tel: 84.43.943 3508 /Fax: 84.43.943 9283
www.acb.com.vn
After you send the money, please fax or scan then
email us the bank receipt for the proof of payment.
Note:
Please write your travel consultant’s name on the
postscript when you transfer the money.
It may take 5 days to 2 weeks for the wired payment
to reach us. So we do not accept wire transfer
payment if you confirm the booking and pay us less
than 10 days prior to your arrival date.
Any bank charges levied by the sending bank relating
to
VietAsia Travel must be paid by the
client.
Booking Terms & Conditions:
Deposits
All trips require a non-refundable deposit: 30 % of total
amount. The balance will be paid after you receive the
travel documents and final itinerary from us.
Cancellations
As a general rule, unless otherwise stated, our policy is
that all cancellation must be informed in writing either by
email or fax. Cancellations will be charged as follows:
* More than 30 days prior to trip departure. No charge,
however the deposit is non-refundable.
* 14-30 days before arrival: 10% charge
* 7-13 days before arrival: 20% charge
* 6- 4 days before arrival: 40% charge
* Within 2 days before arrival: 100% charge
Refund of Unused Services
No refunds or exchanges can be made in respect of
accommodation, meals, sightseeing tours, transport or any
other services which are included in the tour prices but not
utilized by the tour member.
Liability and Insurance
VietAsia Travel is not responsible for any loss, injury
or damage sustained by passengers. Additional expenses
incurred due to delays, accidents, natural disaster,
political actions and unrest must be borne by the
passengers. Passengers are required to have full travel
insurance.
Airline schedules and local conditions may affect
accommodation and itineraries. Should this occur, will
endeavor to substitute a suitable arrangement of similar
value.
Participation on any tours implies full agreement to the
above conditions by all parties involved.
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